Features - Business Phone Systems


Unlimited Users and Extensions

Always free to add users. Freevoice phone systems will grow with your business, no matter how large your business may grow.

Advanced Voice Mail System

An advanced voicemail system for your call center.

Automated Attendant Menus

Easily create an unlimited number of custom menus.

Call Parking

Park calls for other users to pick up.

Redundancy

We provide redundant east coast, central, and west coast data centers for your company and monitor the quality of the connection to your site every second for latency and packet loss. If any is detected we provide reports (evidence) to present to you carrier to force quick action if a problem is det

Call Forward

Automatically Sends your inbound calls to any number

Do Not Disturb

Puts your phone in silent mode, all calls will go directly to your voicemail

Speed Dials

Quickly dials your most commonly used phone numbers

Music on Hold

Keep your callers engaged while they wait on hold with custom music or special prerecorded messages. You can use the default music files or upload your own custom music, advertisements, promotions, seasonal or holiday music easily through the admin portal.

Day/Night Mode

Easily sets the entire phone system into “after hours” mode with the click of a button. This feature is especially handy for short days, holidays, or company wide meetings. Back Edit Page

Call Detail Reporting

A comprehensive report showing extension, time and date, length of call, number called, and more! Reports can be downloaded in CSV format for use in Excel.

Call Recording

Always, Never, or on demand using a feature code. Recordings are saved on the server for future reference.

Mobile Workforce

Your Employees can work from home. They just take their phone home with them and plug it into their home internet connection. The phone will then connect to the phone system and act just as if they were in the office. When they come back to the office, they simply bring the phone back and plug it ba

Ring Groups

Extensions can be grouped together so that they all ring simultaneously or in sequence. Phones are most commonly grouped by department or function (e.i. Sales, Billing, Support)

Follow Me

If you don’t answer your phone, the caller can be instantly routed to several different numbers in sequence. Example: You didn’t answer your phone at the office, the call goes to your cell phone. You don’t answer your cell phone, the calls transfers to your home phone. No answer on your home p

Time Based Routing

The system can route calls to different departments or extensions based on the time of day. Example: If your billing department goes home at 5pm, then calls to that department after 5pm will be automatically routed to your sales department.

Company Directory

Web Call Controls

Voicemail to Email

Voicemails are saved as audio files and sent as an attachment to the email address of your choice. You can then listen to the email by clicking on the attachment in the email through your computer or smart phone.

Video Calls

Our system is fully capable of Video Calling with any Video Capable VoIP phone, or by using a webcam attached to your PC and our FREE Softphone App.

Conference Calling

Multiple users can join in on the same phone call from different extensions and locations both in and outside the office

SMS Messaging

Send and Receive SMS Messages

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