Zoho CRM Phonebridge
Freevoice PhoneBridge to Zoho connects your phone calls with Zoho CRM
Free and Included with our Call Center System
- Screen pops on received calls
- Single click dialing
- Call Scheduling
- Missed call display
- Memo fields for call notes
- Access to past call recordings
Single-Click Dialing
Make calls from right inside Zoho CRM and avoid dialing time and errors. When looking at any leads or contact, just click the call icon to start logged a call.
Call Scheduling
Never miss another call with prompt reminders. Between monitoring multiple deals and having to get dozens of tasks done, it's hard to keep track of each call you need to make. With reminders of your upcoming calls, you'll never miss out on them.
Provide personal customer service to every client
Greet every caller by name, even if you have thousands of customers. No time is wasted looking up customer data. It's all right there on every call. Instant access to past conversations, notes, and tasks associated with each customer builds a relationship with the customer like know other system can.
Automatic Call Logging
Crucial information such as call time, duration, agent and customer details are logged automatically without the possibility of human error or intention. More intuitive details like the purpose of a call, notes, and next call times can be added right in the call window.
Call Analytics Report
Call reports directly in Zoho give you the tools and information you need to mange people and resources within your organization.
Inbound Call View
Freevoice User Portal View
Scheduling Follow-up Call
One Click Call Time Reminder
Schedule an Event After Call
Call Activity Log
Call Status Reports
Recent Posts
The hidden cost of unlimited dialer plans
Posted on Thursday June 21, 2018
Hidden Costs- The hidden cost of a dialer service is the human agents. While a phone call might cost you 2¢ a minute. Agents in the US cost about 25¢ a minute after wages, taxes, rent, etc…. Reducing agent wait time should be your biggest concern That is the purpose of a dialer. To reduce the expense…
Considering switching to VoIP? Done right it will raise your efficiency to a whole new level.
Posted on Wednesday November 15, 2017
Cloud, Digital, SIP, IP. It’s all Voice over Internet Protocol or VoIP for short. It uses your office network and internet connection instead of complex wiring to a machine in your building and the old local phone company. Any person can plug in common VoIP devices like Phones and Fax machines just like they would…
Manually Configure a Yealink T20P, T22P, T26P, T28P IP Phone
Posted on Tuesday March 24, 2015
Configuring a Yealink T20P, T22P, T26P, T28P IP Phone to Register 1. Start up your Yealink IP phone and identify its IP address. To find your phone’s IP address, simply press the OK key on the phone. In this example we’re going to assume that the IP address of your Yealink phone is 192.168.1.20 .…
Add a Fax Number and user in FreevoicePBX
Posted on Thursday March 19, 2015
Originally posted on Call Center Solutions in the Cloud:
Choose new Fax number from http://www.freevoiceusa.com Select VoIP phone service Select Phone Numbers Choose a new number with T38 enabled (value 1) Add to cart and Check out Next go to (your system).freevoicepbx.com/maint Select PBX set up Select Extensions page Select User to Receive FAX Scroll…
Phone system Call Logic for Selling Leads
Posted on Thursday March 05, 2015
Lead generation is the hot new industry in telemarketing. Selling leads for health insurance, student loan debt, and mortgages is a hot and expanding rapidly in 2015. The process is simple with a few variations,but you will need a specialized call center provider that can not only hold and transfer, but create 3 way calls that…